Our area of expertise is at the interface of mobile application development and the travel, tourism, and hospitality industries. We deliver solutions that can be managed by your personnel and appreciated by your customers. Our apps deliver outstanding performance and user-friendly interfaces to engage regular travelers and convert them into lifetime customers. Today, travel begins not on airports or roads but on a smartphone screen. Whether you want to optimize the customers’ experience or manage a complicated booking system for global tours, we have the right tech, which not only gives your customers a tool but also a travel or stay buddy. While having a mobile-friendly website is imperative, having a mobile application offers a personalized and practical experience that no website can ever deliver.
Our applications are designed following a ‘security by design’ methodology. Your application is designed to be built on a rock-solid foundation of reliability, speed, and bi-directional, real-time communication capabilities, which allows for live guide tracking and instant concierge chat with milliseconds latency. All user data, as well as payment info, is encrypted. To prevent SQL injections, broken authentication, as well as sensitive data exposure, our applications are designed following extreme penetration testing guidelines. App functionalities are broken down into discrete services (Booking, Authentication, Payment, Inventory). Thus, for example, an increase in booking activity doesn’t affect viewing itineraries nor the reception of digital keys.
We also provide a solution to the logistical issues through code that satisfies the hotel managers and the tour operator. Through the high-tech architecture and a friendly interface, we create a solution that the staff can handle and the guests will enjoy. The technical features are practical and can end several everyday problems, long queues at check-in time or physical keys that can be misplaced, to name a few. Enhance the on-property experience and boost non-room revenue sources. Your guests can come and go without waiting for long at the front desk as they can unlock their room using their phone’s Bluetooth with the application’s digital key integration. Mobile check-in/out are a seamless, paperless process, easy on time and effort for both the customer and the staff. In-App Service Requests come in handy where guests can ask for extra towels, housekeeping, or luggage assistance through their phones. Integration with your property’s table management system, so that instant booking is possible. Through folio view and express billing guests can monitor their spending and pay their bill without having to queue at reception. To be able to control the lights, temperature, and TV from the smartphone app — what more luxury can be added?
Direct Guest Communication
Apps ding-dong the push notifications for updates, check-in reminders, and exclusive “Last-Minute” offers.
Offline Accessibility
Give visitors access to itineraries, hotel maps, and local guides regardless of the presence of an internet connection.
Loyalty and Retention
You can encourage repeat bookings through integrated loyalty programs in your brand app which keeps it at the center of the user’s home screen.
Operational Efficiency
They also significantly lower the front-desk friction as mobile check-ins, digital room keys, and in-app service requests take much work upon itself.
Asynchronous Data Handling
This is to enable your PMS to update immediately when a guest checks in through your app instead of having to wait for it to load. This reduces the queuing at your lobby significantly when using your app to decrease waiting times. The host personnel will be able to handle guest hospitality instead.
Hardware-Synced Digital
A way to communicate with your digital door locks is no longer far-fetched. It abolishes any costs associated with plastic key cards. Your guests will never lose their keys, and you can withdraw keys immediately at check out.
Smart Upselling
The recommendation engines we integrate into the system enable analysis of guest behavior. In cases where the guest has used the luxury suite booking service, based on their preferences, the application sends them notifications to offer the luxurious services of the spa and/or private dining. This not only boosts RevPAR (revenue per available room) but also generates extra revenue from the services, which could be viewed as an impulse booking.
An offline GPS itinerary is a must have for treks and off-grid excursions. Guests can view their planned itinerary and “Pin” points even without accessing the internet
Live guide tracking is for group travel and lets customers locate in real-time where their guide or tour bus is.
You can also have a digital vault for documents that bounds a secure area to store e-tickets, passport copies, and insurance details that are accessible offline only to the internal users.
Push-to-Talk for instant communication with tour leaders and all participants in case of schedule changes or emergency situations.
Augmented Reality of points of interest where users can point their camera at a landmark to see historical facts or then and now overlays.
Photo sharing community could be a private space where group members can upload pictures taken during the trip that the service provider may utilize for advertising purposes. Guests have the ability to share photos and reviews on your platform or on social media.
We incorporate features that enable the app to save maps and routes on the local device. Your guests will be protected and in the know even in dead areas with no signal reception whatsoever. This removes the risk of guests becoming lost and prevents the purchase of costly paper maps.
We take care of the under-the-hood complexity, and you can focus on the customer experience. We bring you the secure tokenization for payment integration. Your app never stores actual credit card numbers to protect the sensitive information from data breaches and consequential liability.
We build one app that works identically on an iPhone and an Android. It takes separate development processes but delivers a homogeneous cycle. And that brings us the entirety of our mobile audience.
We utilize avant garde technology in live chats. A bot may answer FAQs such as “What time is breakfast?” but may “handover” the live chat conversation on instant notification to an actual personnel member in the front desk. In-app messaging links your travelers/guests straight to your support team through WhatsApp or chat functionality.
We integrate your app with Global Distribution Systems (GDS), Property Management Systems (PMS), and Payment Gateways.
Our designs emphasize “Thumb-Friendly” navigation, allowing the traveler to book a tour or ask for a towel without many touches. Changes that you make on your site will be reflected immediately on the application.
Transform your customer’s experience with automatic self-service. Let your business not be stagnant in a world of constant motion. Let the industry experts at Travel Pandit help you create a mobile application capable of tapping into the future of travel and hospitality management.
Scaling tourism brands through a fusion of digital innovation, high-end media, and strategic marketing.
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